Partnering with restaurants and hospitality businesses to unlock their full potential
About
David E. Miller
Founder & Principal Consultant – Shore Hospitality Consulting
David E. Miller is a seasoned hospitality professional with over 30 years of experience leading restaurants, food & beverage operations, and hospitality teams to success. He is known for blending strategic insight with hands-on leadership, helping businesses maximize profitability while delivering exceptional guest experiences.
Before founding Shore Hospitality Consulting, David held senior leadership roles with national and regional restaurant groups, including:
Director of Operations – Hard Rock Cafe International
Vice President of Operations – Joe’s Crab Shack
Chief Operating Officer – City Winery
Chief Business Officer – Alicart Restaurant Group (Carmine’s Italian Family Restaurants & Virgil’s BBQ)
Chief Operating Officer – Pink Taco
In these roles, David specialized in operational efficiency, team development, concept creation, and guest service excellence. His proven ability to analyze operations, streamline processes, and elevate brand identity has consistently resulted in stronger margins, engaged teams, and loyal guests.
At Shore Hospitality Consulting, David partners with owners, operators, and entrepreneurs to shape the future of their businesses. His collaborative approach focuses on creativity, operational excellence, and authentic guest experiences, guiding clients through every stage—from start-up and growth to reinvention and long-term sustainability.
Passionate about developing people as much as businesses, David is committed to fostering thriving teams and memorable hospitality experiences. Outside of work, he enjoys exploring local dining scenes, supporting live music at the Jersey Shore, engaging in community initiatives, and staying inspired by the ever-evolving world of hospitality. David currently serves on the Board of Directors of The Harry Chapin Foundation.
At Shore Hospitality Consulting, we believe great hospitality is built on more than food and service — it’s built on vision, culture, and consistency. We partner with restaurant owners, operators, and entrepreneurs to strengthen operations, elevate guest experiences, and achieve long-term success.
With decades of hands-on leadership in the restaurant and hospitality industry, we understand the challenges operators face every day. From cost of goods pressures, staffing challenges, labor costs and menu strategy to team training, culture and operational efficiency, our approach is tailored, practical proven solutions, and results driven.
Whether you’re launching a new venture, looking to grow your company and scale, or reimagining your business for today’s market, Shore Hospitality Consulting provides the tools, insight, and support to help you thrive.
You’ll have an experienced operator and COO working with and supporting you without all the full-time costs.
We deliver real solutions to help your bottom line and overall operations.
Music Artist Hospitality & Concert Production
Shore Hospitality Consulting provides professional music artist hospitality and concert producer services designed to support live music events at the highest level.
With deep roots in hospitality leadership and hands-on experience in live performance environments, we deliver seamless artist experiences—from advance planning through show-day execution—allowing artists and producers to focus on the music.
Shore Hospitality Consulting brings an artist-first approach, operational discipline, and calm leadership to every live music event.
Recent Experience:
Concert Producer & Artist Hospitality Lead for WhyHunger’s 50th Anniversary Benefit Concert at The Stone Pony (December 14, 2025), delivering hospitality for 41 performing artists.
Approach & Services
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The Deep Dive - Identify your Pain Points
Audit your business to identify gaps & pain points
Secret Shopper
Operations, Service & Training
Systems
Food & Beverage
Financial Performance
Marketing & Guest Engagement
Facility & Atmosphere
Compliance & Risk Management
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How We Can Partner with You!
Team Training & Culture Building – Service standards, leadership coaching, and retention strategies.
Operational Excellence - quality operations
Marketing & Brand Alignment – Local outreach, digital presence, and guest loyalty strategies.
Revenue Growth Plan – Initiatives to drive traffic, increase check averages, and improve margins.
Brand Positioning & Concept Refinement – Strategic Planning for your future
Financial Benchmarking – Ongoing performance tracking.
Expansion & Scalability Planning – Feasibility for new locations, product extensions, or partnerships.
Sustainability & Innovation – Best practices for long-term relevance and guest loyalty.
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Music Artist Hospitality & Concert Production
Concert Producer – Artist Hospitality
Advance planning and artist coordination
Backstage, dressing room, and green room hospitality
Catering execution with dietary and allergy awareness
Artist travel, hotel, and ground transportation coordination
On-site artist liaison and show-day management
Curated artist dinners and VIP experiences
"Working with David and Shore Hospitality Consulting has been a welcomed partnership for Posto Pazzo. I’ve known David for over 30 years - he actually worked for me early in his career - and even back then, his passion for hospitality and attention to detail stood out. Today, he brings that same dedication along with decades of experience to help restaurants like mine to succeed. His insights into operations, staffing and guest engagement have helped us to streamline our business while never losing the heart of who we are. David is more than a consultant - he’s a trusted partner who genuinely cares about our success. I highly recommend him to any operator looking to take their business to the next level.”
- Luigi Petrone, Chef/Owner, Posto Pazzo, Huntington, NY
Testimonials
"I have had the opportunity to collaborate with David on three distinct occasions over the years, and I have consistently been impressed by his capacity to address complex challenges effectively. He excels at delivering immediate results while also ensuring a sustainable impact in the long term. David is skilled in evaluating a wide array of issues that may arise within the hospitality industry, and he is adept at working across all levels of an organization to develop solutions through meaningful collaboration that inspires confidence among stakeholders. Throughout our professional relationship, David has demonstrated both the ability to formulate comprehensive strategic solutions and the capability to implement detailed tactics that capitalize on opportunities."
- David Catalano, Owner, Taco Joint, Texas
“Working with David and Shore Hospitality Consulting has been a great asset for Chicken Town. His knowledge of the restaurant industry is second to none, and he immediately identified areas where we could improve our business. David built a full plan with actionable ideas tailored to benefit my restaurant. His hands-on approach and genuine passion for hospitality set him apart—he doesn’t just give advice, he helps you execute it. I highly recommend Shore Hospitality Consulting to any restaurant owner looking to grow their business the right way.”
— Eddie Testa, Owner, Chicken Town, Toms River, NJ
Contact Us
We are here to support your business. Send us a message and we’ll contact you to schedule an exploration call.
david@shorehospitalityconsulting.com